For the most part, customers in today’s economy are shopping online versus going into brick and mortor shops because they expect to get lower prices. What they end up getting in most cases is far more than lower prices. They get higher quality customer service and deal with happier, friendlier employees. Merchants like www.BargainBrute.com aka. www.ShoppingwithJesus.com and other similar high end retailers of the future have lower overhead, broader selections, and reward customers with lower prices for shopping online. These new age online shopping organizations are coming up with some pretty great ideas as well. CEO of Vandergraph Worldwide Douglas Vandergraph comments, “ Our platform is that of an online shopping mall. We offer 45 different stores and all of the luxury that goes along with shopping at your local mall, without all of the parking issues and and high volume people problems. This is due to the fact that our customers come to us from any mobile device or computer with an internet connection. We have stellar customer service based on our Christian Values for all stores available via phone support and online chat. This allows our customers the convenience of getting help when needed or being left alone if privacy is wanted. We also have a few things your local shopping mall may not have like a fully stocked online grocery store called www.HighCountryGrocery.com. This organic product friendly grocery store is the future of online grocery shopping. We are finding that alot of our customers will pull up our online shopping mall when they are at a traditional brick and mortor store to price compare and selection compare as well. Your average superstore has around 142,000 products. BargainBrute.com has over 2 million products in stock and ready to ship to your doorstep”. So pricing is not the only factor when looking for the perfect online shopping experience. According to industry expert Douglas Vandergraph, product availability and selection are also factors for consideration.
In turn, online retailers which make pricing the centerpiece of their strategy may be missing some critical factors. Online shoppers are more savvy these day and want to be assured a safe shopping experience. Retailers who invest in the safety of their infrastructure will reap long-term client loyalty. Online retailers like www.BargainBrute.com have safety certificates clearly displayed on their home page. The url to their website also should begin with https:// and not just http:// . The letter s is an indicator of a secure internet connection. www.BargainBrute.com also uses paypal for all online financial transactions. They recommend seamless integration with a reputable online payments company like Paypal as an industry standard.
You need not look far across the American retail landscape to understand why good customer service based on Christian Values works. Companies like Chick-fil-a and others have made customer service their priority and they are recognized for it. The public will shop with them because of it. We have noticed that online shopping companies like www.BargainBrute.com are following the exact same path and are setting new standards for the approach to customer service for their online shopping customers. The flexability of returns policies and the overwhelming friendliness speak to a company culture built on the pride they take in servicing their customer base, which is huge. I read on another news media post where Douglas Vandergraph indicated that his wife and two daughters ages 9 and 6 own successful businesses on the online shopping mall giant BargainBrute.com. He states, “We live the culture set forth by any of our businesses, not just BargainBrute.com. This is a culture in which we are proud to raise our children in. One of respect, honesty, and positive interaction with people and our god. If our kids ever need to apply for a job. When they are asked what experience they bring to the table. My wife and I want them to be able to say they have 12 years experience in telling the truth, 12 years experience in being fair to others, 12 years experience in treating customers in a kind manner, 12 years experience in accepting personal responsibility for their choices. You can tell everything you ever wanted to know about a man by looking at his family”.
Cannot remember the last time I heard a major retailer, online or not, speak of family. The course of retail shopping in America is changing. The return of American Family Values as a part of that experience would not be a bad thing. Douglas states, “Working with family has been given a bad sense. I feel that if I cannot go somewhere with my family, then I do not need to be there, and that includes work. We welcome the families of our employees to come and be a part of our increasing success. It is because of my family and theirs that we will continue to build this Christian business culture that will change the landscape of online shopping on many fronts. I vote for BargainBrute.com and their approach. It is refreshing to see a nice family win.
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